Design studio Something More gave a brief to create a 'big idea' and change the perception of one of six organisations.
- Water supplier
- City council
- Train operator
- Library
- Retirement home
- Recycling scheme
The organisation I was given was 'Retirement Home'.
I wasn't originally going to do this brief as I was currently working on two individual briefs and a client brief at the time, however it was said that this was to be made mandatory. So I decided to run this as a one day brief. I decided this because I had a lot of other work on and I had previously seen how much work I could create in a day, so thought this was a valid amount of time to work on this.
First Crit
As I had not intended to do this brief, I went into this first crit with no solid idea of what I wanted to do, however I had experience of going to be a retirement home so knew what it was like and what was missing/needed.
In this crit a lot of people spoke about how retirement homes are places that people don't really want to visit and they're not particularly nice places to go, they weren't personal or friendly. However in my experience, with a family member in a private retirement home, I have found that their opinions of this are very one sided and they are only looking at what they know and what is publicised, not what is actually out there. The private sector to the retirement homes has a lot less publicity because of the state the state funded ones are in.
I put across the point that these private homes are actually incredibly nice places for both the residents and for visitors, and all of their ideas were focussed around creating luxury places/resorts, which would certainly be in the private sector of retirement homes.
The concept that I suggested was that, while these private homes are friendly and luxurious, they still fell at the same hurdle of being a place that family did want to visit and spend time there, so I wanted to create a home which embodied the idea of being a place for the whole family to enjoy and not a place where family had to visit once a month, but somewhere they wanted to visit.
This concept was well received and different ideas were thrown around in terms of how I could do this. It was said that if I focus down to one aspect that I wanted to promote about this, it would fill in the gaps of the concept and give me something to work with.
Following the crit I decided that I would move forward with doing this as a one day brief and leaving it at that. With a concept like this, the hardest thing to come up with is a name, logo and slogan. Following this it would be easy to find the information I needed and write the content.
Rationale
The main concept of this brief is to create a retirement home which would be enjoy by family and friends as well as the residents. With this, the home must have features which are of interest to both the older and younger generations.
The name ‘Hearty Home’ puts across the friendliness and lovingness of the brand without being too cheesy. It represents the main ethos of the brand, creating a friendly and family environment for all who visit/stay.
The aspects of the concept is to get a younger audience interested is with the inclusion of family areas and entertainment areas, which all can enjoy. These include facilities such as games rooms, cinemas, a large garden area, and restaurants. As well as this, there will be times available for residents to make trips away from the home with their family.
The main point to this concept is the inclusion of a visitors wing to the home. This is an area of the home where family/friends can have the option of a short-term stay at the home. As there are a large amount of facilities available, it will feel much more like a hotel than a retirement home. This also means that visitors from abroad are able to visit and spend time with the residents.
Branding
In terms of design for the logo and type, I wanted to mix both old/classic with new & contemporary, so it's taking into account both the residents and their younger family members, appealing to both of them.
I decided on the gold colour as it reflects the classic and older side. This mixed with the contemporary logo design and typefaces, it reflects the idea and concept that I wanted. The fonts chosen are Museo Slab and Museo Sans. I kept the logo design very simple and clear and literal to the name.
Following this I started by designing the website. This is the main output of promotion for the brand, where all the information would be, so it seemed like the best place to start as I can get the main aims of the brand all down and narrow it down to what I want to move forward with. It also means I can come up with a solid design identity as well.
I found some imagery online of a retirement home in America which I thought would be fitting to use for this brief.
I also found some images of what would fit with the interior design of the home.
I integrated these into the website design as I felt imagery is important so potential residents and families can have more of an insight into the home.
Website design:
I added a third typeface - Charter - a serif typeface to add a bit more of the classic feel to the brand. I will be using this for quotes or small pieces of text across all media.
I decided on having all the main information on one page as it makes for ease in accessibility. The navigation bar at the top will be fixed in place so will be constantly present when scrolling up and down the page. As well as this, there are smaller links in the sections which take the user to more specific information.
The content on the front page is split down into the following areas:
- About Us
- Accommodation
- Our Care - further links to: Bespoke Care, Staffing, Independence
- Daily Living - further links to: Food & Meals, Outings, Activities, Hotel Services
- Visiting - further links to: Accommodation, Activity planning, Food & Meals, Hotel services
- Contact Us
About Us
A brief explanation into the retirement home itself and what it offers the residents and family.
Accommodation
A detailed outline into what accommodation the home offers, including what is in each room and what is possible for the residents. Information into the in-house activities available as well.
Our Care
A look into the care received at the home and how each resident will be individually seen to and get the care they need and want.
Daily Living
A brief overview into the daily living at the home. Further links broken down into the specifics of this.
Visiting
A brief overview of the visiting aspect to the home. Further links broken down into the specifics of this.
Contact Us
Contact information for the home.
Following this I created a few mock ups to help realise the concept and give some visual representation to what would be expected.
From this content I created a presentation for the final crit.
Presentation
Overall I did enjoy this brief as it was short and once I had the concept and brand sorted, it was just a case of creating collateral and content which reflected that. I think that I achieved quite a lot for one day in creating a full concept and all the branding and collateral to go with that.